I would like to say a big THANK YOU to you for helping me last weekend when the GUEST in Room 406 flooded the room, for sending a TEAM out so quick to help with the water and getting the room sorted out again for the GUEST to be able to stay in his room. I really appreciated it! Thank you for the great service that you provide to the Protea Edward Hotel when I need it, it is nice to know that I can count on you if I am in trouble.